We would appreciate a 2 week notice for scheduling new clients and existing schedule changes. However, we do understand last minute emergencies occur, so please contact us, so we can accommodate you.

We require proof that all pets are current on their vaccinations (Titer test accepted).

During the Meet and Greet we will discuss your pet(s) routine, confirm services, key pick-up, review completed paperwork and get to know your pet(s).

Aggressive dogs will be evaluated on a case by case basis.

In Balance Dog WILL NOT duplicate house keys or give them to any person other than the home owner even upon request.